FREE 5ML SAMPLE WITH EACH PURCHASE
SHIPPING AND REFUND POLICY
Shipping Information
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Order Processing: Orders are processed within 3 business days after payment has been received.
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Delivery Time: Once dispatched, delivery typically takes between 3 to 7 business days, depending on your location.
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Free Shipping: Enjoy free shipping on all orders over R1500.
At Romana, we believe that finding your signature scent is a personal journey. That’s why we give you the chance to decide if this is the Romana girl you want to be.
With every purchase of the 100ml bottle, you’ll receive a complimentary 5ml sample of the fragrance you’ve chosen. This allows you to test the scent before opening the full-sized bottle.
If you decide the fragrance isn’t for you, you can return the unopened, original product for a full refund (excluding delivery fees).
Return Conditions:
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The main perfume bottle must be unopened, in its original packaging, and in a resalable condition.
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The cost of the original and return delivery will not be refunded.
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Returns must be initiated within [insert your preferred return period, e.g., 7 or 14 days] of receiving your order.
We want you to fall in love with your Romana fragrance — but only if it’s truly you.
Refund Process
Our refund process typically takes 5 to 7 days after we receive and inspect the returned perfume. Be aware that refunds cannot be issued if the package is not in a resalable condition. Thank you for your understanding.
To initiate the refund process please email : info@romanacosmetics.com