Refund policy

Return Conditions:

  • The main perfume bottle must be unopened, in its original packaging, and in a resalable condition.

  • The cost of the original and return delivery will not be refunded.

  • Returns must be initiated within [insert your preferred return period, e.g., 7 or 14 days] of receiving your order.

We want you to fall in love with your Romana fragrance — but only if it’s truly you.

Refund Process

Our refund process typically takes 5 to 7 days after we receive and inspect the returned perfume. Be aware that refunds cannot be issued if the package is not in a resalable condition. Thank you for your understanding.

To initiate the refund process please email : info@romanacosmetics.com